ADP ®, a leading provider of HR, payroll and benefits administration services, today announced it has achieved another significant milestone for its Human Resource Business Process Outsourcing (HR BPO) solutions, reaching more than 150 clients as of May 2010. In just the past year, ADP, a leader in the HR outsourcing industry, has signed 26 new, plus 13 renewed HR BPO contracts, demonstrating the strength of ADP’s solutions for both U.S. and global clients.
“ADP has developed HR BPO solutions with our clients’ critical HR needs in mind,” said Carlos Rodriguez, President, ADP National Account Services and Employer Services International. “Dedication to partnering with our clients and our broad HR, payroll and benefits offerings coupled with our ability to deliver world class service has led to our position as a leader in the HR BPO marketplace.”
ADP Sees U.S. HR BPO Market as Strong and Growing
ADP’s HR BPO offering, called Comprehensive Outsourcing Services (COS), is designed for large U.S. clients and delivers fully integrated administrative solutions across a wide range of critical human resource functions. With 74 clients, including Credit Suisse, EMC and IHG (InterContinental Hotels Group), ADP’s COS solution now supports more than 650,000 employees in the U.S. alone.
“We’ve been a customer of ADP’s outsourcing services since 2004. This has included HRIS hosting, payroll, benefits, time and attendance, COBRA and FSA. Partnering with ADP has freed up time for us to focus on moving the HR agenda forward within the business, as well as helping reduce our operating costs,” said Chris Paull, Vice President, Shared Services, Global Human Resources, IHG.
The ADP COS solution allows U.S.-based clients to transition smoothly into a best practice, proven solution on scalable proprietary platforms. These flexible solutions enable ADP to successfully partner with organizations having as few as 1,000 employees to those like its client, Sodexo, with more than 100,000 employees.
ADP Global HR BPO Offering Reaches New Milestones
In addition to its U.S.-based solution, ADP also offers GlobalView® and GlobalView Select™, HR BPO solutions for multinational organizations. These services enable global corporations to have 100% employee payroll coverage regardless of geography, a global HR system of record and consolidated global reporting. Leveraging the SAP® ERP Human Capital Management (SAP ERP HCM) solution, ADP GlobalView brings large multi-national clients a single-source, multilingual, multicurrency payroll solution that is available in more than 60 countries.
Currently, 92 clients in 44 countries, representing over 1.1 million employees worldwide have selected GlobalView to apply payroll and HR policies, and view consolidated reports from a single database.
Industry Acknowledges ADP HR BPO Leadership
In the past year, ADP has been positioned by Gartner, Inc. in the Leaders quadrant of the “Magic Quadrant* for Comprehensive HR BPO” report, published November 25, 2009, by Robert H. Brown; recognized as a Market Star Performer in Everest Research Group’s Human Resources Outsourcing Annual Report 2010; and included in the IDC MarketScape: Worldwide for the Comprehensive HR BPO 2009 Vendor Analysis as a Major Player.
The HROA (Human Resources Outsourcing Association) has recognized ADP for both its U.S. and global HR BPO offerings. The HROA honored ADP with several awards, including the Human Resources Outsourcing (HRO) Single Process Customer Relationship of the Year, Payroll Relationship of the Year, and Mid-Market Provider Relationship of the Year.
For more information about Comprehensive Outsourcing Services, please visit cos.adp.com/.
For more information about GlobalView, please visit adp.com/global/globalview/.
Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 560,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP (ADP.com) is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's website.
*The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendor’s measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the Leaders quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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For more information, contact:
Kate Finnerty, Cohn & Wolfe for ADP
P: (212) 798-9861