Free press releases distribution network?

Agency / Source: Drishti-Soft Solutions

Check Ads Availability|e-mail Article
This article was published free of charge. Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Drishti Launches Ameyo PACE - The Successor to Predictive Dialing - Drishti-Soft launches Ameyo PACE - a breakthrough innovation in outbound dialing solutions. With a claim of up to 30% enhancement in business productivity, PACE promises to be the successor to your Predictive Dialer
Drishti Launches Ameyo PACE - The Successor to Predictive Dialing

 

PRTODAY - Newswire & PRZOOM/ - Gurgaon, Haryana, India, 05/31/2010 - Drishti-Soft launches Ameyo PACE - a breakthrough innovation in outbound dialing solutions. With a claim of up to 30% enhancement in business productivity, PACE promises to be the successor to your Predictive Dialer.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Ameyo PACE, Pro Active Connect Enhancer, is the latest innovation from Drishti Labs. It is a software module that works in conjunction with the Predictive Dialer and helps businesses to enhance the end results by adding intelligence to the overall process of outbound dialing. With PACE, the campaign manager can configure a smarter contact strategy based on various advanced parameters including customer segment and interaction history.

In today's cut-throat competition, campaign managers are challenged with ever-growing demand for higher productivity and adherence to stricter regulations & compliances. Even with latest tools and technology, there is still a lot of human dependency for customer contact management & decision making for day-to-day operations in a contact center.

As Nayan Jain, CTO, Drishti-Soft explains - "In our research, we found that there is a need for a tool to help contact centers configure and automate business policies and contact strategies. We focused our efforts into developing an innovative solution that addresses this need. Hence, PACE came into existence. With pluggable business intelligence, PACE would boost the productivity of contact center processes by up to 30%."

PACE acts as an assistant to the campaign managers and helps them define, configure and automate business specific processing of customer contacts. Besides, maximizing the customer connects, PACE also reduces telecom costs thus enabling an overall increase in end productivity. The module can deliver significant increase in the business results of an outbound campaign as compared to a Predictive Dialer alone.

PACE has already been beta tested at Total Soft Solutions. Elaborating the claim further Ashish Bhatia, Managing Director, Total Soft Solutions, says – "PACE has been tested successfully at our premises. We started with rudimentary configuration for the initial run and observed 19% enhancement in connect rates and over 9% reduction in telecom costs. These results were quite surprising for us and also made us more ambitious about the business benefits we can derive by configuring process specific intelligence to PACE."

By establishing a more intelligent contact strategy based on customer profiling parameters, contact centers not just connect better to their customers but also achieve significant reduction in nuisance calls to important customers. This in turn helps deliver a better customer experience.

About Drishti

Drishti-Soft Solutions Pvt. Ltd (drishti-soft.com) is a leading innovator of communications technologies for next-generation Enterprises and Contact Centers. Their customers enjoy significant benefits in terms of increased efficiency, reduced operational costs, flexibility to grow, consistent user experience and a demonstrable ROI. Drishti's multi-award winning innovative solutions are powering millions of customer interactions across the globe.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Drishti-Soft Solutions

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRTODAY - Newswire Distribution Service Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Drishti Launches Ameyo PACE - The Successor to Predictive Dialing

Non-featured company website links are shown on a random basis
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRTODAY - Newswire Distribution Service and LINK as the source.
 
  For more information, please visit:
Links are available on a random basis for non premium members
|
Contact: Drishti-Soft.com 
+91 12 44771000 pr[.]drishti-soft.com
 
Newswire Today - PRZOOM disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.

Customer Service/Call Center via RSS
AddThis press release: Drishti Launches Ameyo PACE - The Successor to Predictive DialingAdd Customer Service/Call Center News to My MSNAdd Customer Service/Call Center News to My Yahoo!Add NewswireToday Customer Service/Call Center Press Release Headline News to Your Google homepage or Google ReaderAdd NewswireToday - PRZOOM Headline News to FeedBurner

This article was published free of charge. Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read More Articles From Drishti-Soft Solutions / Company Profile



Read Customer Service/Call Center Most Recent Related Press Releases:

Noble Gamification Wins 2018 CUSTOMER Contact Center Technology Award
Pioneers from Pearle Vision, Slack and BT Global Services Reveal How to Create an Effortless Customer Experience at 14th Annual Customer Contact West
CrazyCall Named in Capterra’s Top 20 Most Affordable for Call Center Software
Upstream Works Software Selected for Cisco SolutionsPlus Program
12th Member Contact Services to Open Answering Service Division
Noble Systems Receives New Patents and Awards for Contact Center Technology Innovations
Upstream Works and ZOOM International Announce Cisco Solution Partnership
Noble Systems Brings Gamification and New Customer Service Technologies to ICMI 2018
Noble Systems Brings Customer Experience Technologies to FinTech South 2018
Ozarks Electric Selects Noble to Improve Customer Experience

Reserve This Permanent SPACE

Your LOGO permanently HERE on PRTODAY - Newswire Distribution Service most visited Page start at $295 per month

 
Sponsored Links


Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  RightITnow, Inc.





Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



 
  ©2014 PRTODAY — Limelon Advertising, Co.
Home | About PRTODAY | Advertise | Contact | Investors | Sitemap | FRANCAIS
newswire, PR free press releases distribution magazines engine news alert newsroom press room breaking news public relations articles company news alerts blogsIt younews.me newswiredistribution ezine younews.asia bizentrepreneur biznewstoday digital business report news market search pr firms pr agencies business reports newswire today distri- bution investor relation successful internet entrepreneur free newswire distribution prtoday freenewswiredistribution.com asianewstoday bizwiretoday newswire pr today
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)